Investor FAQ


Q: Is the Share Consolidation complete?

AIO’s share consolidation has now been completed. New holding statements were dispatched to shareholders on 15 December 2011.
24.11.2011  Completion of Unmarketable Parcel Share Sale Facility
11.11.2011  Key dates for Asciano share consolidation and New Constitution
10.10.2011  Notice of Meeting & Annual Report

Q: Why have I received a cheque for my shares. What happened to my shareholding?

Please click here to view an announcement made on 5 October 2011, Unmarketable Parcel Share Sale Facility

For further information, please contact ComputerShare
Telephone: (Australia) 1300 729 310 or (Overseas) +61 (0) 3 9415 4000    
Address: 
GPO Box 2975, Melbourne VIC 3001, AUSTRALIA

NOTE: ComputerShare will ask you to provide your identification number, surname and postcode.

Q: What is Asciano's ASX code?

ASX Code: AIO 

Q: How do I buy or sell Asciano shares?

To buy or sell Asciano shares on the market, you will need to contact a licensed stockbroker. If you wish to sell shares off market, you will need to complete an Australian Standard Transfer form.

Q: How do I check my Asciano Shareholding? 

You can contact ComputerShare by either accessing the My Shareholding section of this website or:
Telephone: (Australia) 1300 729 310 or (Overseas) +61 (0) 3 9415 4000    
Address: 
GPO Box 2975, Melbourne VIC 3001, AUSTRALIA

NOTE: ComputerShare will ask you to provide your identification number, surname and postcode.

Q: Where do I find information on Tax and Asciano Dividends?

For a summary of the Distributions already paid or information on future dividends and Asciano's Dividend Reinvestment Plan (DRP), click here.

Q: How and when are dividends paid?

Asciano's dividends are usually paid in the months of August and February. To find out the exact dates visit the Investor Calendar.

Q. How do I:

 

  • Make an inquiry about my share holding
  • Change my address details
  • Notify my Tax File Number or Australian Business Number
  • Notify or change my direct credit details
  • Nominate your preferences for receiving the Annual Report
You can contact our Share Registry, ComputerShare by either accessing the My Shareholding section of this website or:

Telephone                                                     Address
(Australia) 1300 729 310                               GPO Box 2975
(Overseas) +61 (0) 3 9415 4000                    Melbourne VIC 3001 

NOTE: ComputerShare will ask you to provide your identification number, surname and postcode.

Q. When will Asciano release financial results?

Please view the Investor Calendar.

Q: When does Asciano hold its Annual General Meeting?

The Asciano Annual General Meeting is usually held in October / November of each year. Please view the Investor Calendar for more details.

Q: What is a Security Reference Number (SRN) and how do I find out what my SRN is? 

Issued sponsor holders are allocated two unique identification numbers - an SRN and a Holder number. The SRN provides a higher level of security (similar to a credit card PIN); it is only shown on Issuer statements and must be provided to your broker when buying of selling Asciano shares. The unique holder number is quoted on other correspondence and cannot be used to sell your holding in Asciano.

You can request your SRN by contacting the share registry (Computershare) by letter or fax. You must provide the following information:
  • Full name (s) and address (old and new if changed) of the registered investor (s)
  • Company / Trust in which the investments are held
  • Number of shares / units held
You may also obtain your SRN in person from the share registry upon production of a drivers license or current passport.

Q. How do I obtain a hard copy of Asciano's annual report?

Asciano shareholders can opt to receive the annual report in hard copy format by notification to Computershare.  You can use the Computershare application on this website to update how communication is received or call Computershare on 1300 729 310.  If you have not selected the hard copy option for the annual report you will receive an electronic copy by default.  You can also download the Asciano Annual Report from here.