Privacy Policy

Asciano Limited and its subsidiaries including the Patrick and Pacific National business (the Asciano Group) believe that privacy is an important individual right and are committed to ensuring the privacy of personal information. We are bound to comply with the National Privacy Principles (NPPs) subject to the Privacy Act 1988 (Cth) (the Act).

This policy sets out how the Asciano Group collects information about you, what we do with it, and our information handling practices to ensure the privacy of individuals using this website (Privacy Policy).

The principles set out in this Privacy Policy will apply to personal information you provide to the Asciano Group, via our web site, under any arrangement or agreement, or by any other means.

Throughout this Privacy Policy, we refer to "personal information" which means information that identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and telephone number are examples of personal information.

This Privacy Policy does not apply to acts and practices of an Asciano Group entity which relates directly to the employee records of that Patrick Group entity's current and former employees.

Information Provided or Collected

The Asciano Group only collects personal information if it is necessary or incidental to our business purposes. The information we collect may be limited to contact details where we interact with the public over the telephone or in person, or when you send us correspondence (whether by letter, fax, website facility or e-mail). In general, the type of personal information we collect and hold includes, but is not limited to: names, addresses, contact details, occupations and other information which assist us in conducting our business.

The Asciano Group receives personal information from the web site www.asciano.com.au through it being accessed and through use of the email or ‘Contact Asciano’ facility. Your use of this website will determine the extent and type of information collected. Your email address will only be recorded if you send us a message, and will only be used for the purpose for which you have provided it. It will not be added to a mailing list or used for any other purpose without your consent, after which it may subsequently be removed at your request.

Use of Personal Information

We use personal information for the primary purpose for which it is collected or received. That may include supplying our services or responding to an individual's request. We may also use and disclose personal information for purposes related or ancillary to the main reasons we collect it. We will not use your personal information for any purpose which is not related to the functions or activities of the Asciano Group, or for any purpose for which you would not reasonably expect us to use the information.

Security of Information

The Asciano Group takes all reasonable measures to ensure the security of data supplied, and to protect it from misuse, unauthorised access, modification or disclosure..

In relation to security on the Asciano Group website at www.asciano.com.au, mechanisms are in place to protect the security and integrity of your personal information. However, no data transmission over the Internet can be guaranteed as completely secure so that any information that you provide to us over the Internet is at your own risk.

Access to Information

We will provide access to personal information upon request by an individual, unless a request is unreasonable and the NPPs would permit us to decline that access. We will require you to verify your identity and to specify what information you require.

Persons who wish to gain access to their personal information should contact the Asciano Group by writing to:

Asciano Limited
Level 6, 15 Blue Street
NORTH SYDNEY NSW 2061.

In some cases, we may request an administrative fee to cover the cost of access. If we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exemptions relied upon under the Act.

Cookies and the Asciano Limited Website

"Cookies" are pieces of information that may be transferred to your computer's memory when you visit a website for record keeping purposes. Any website server (including this one) may:
  • store one or more cookies in your browser; or
  • request your browser to transmit the data to the Web server.
This website may store cookies on your computer in order to better serve you upon your subsequent visits to the Asciano Group website. We may track usage patterns on our website on an anonymous aggregate basis, however your identity cannot be reasonably ascertained from this information.

The data that may be recorded may likely include your:
  • Internet Service Provider
  • The type of browser you are using
  • Date and time of your visit
  • Pages accessed and documents downloaded
  • Referring URL's
Please note that most Web browsers can also be configured to notify the user when a cookie is received, allowing you to either accept or reject it. If you are not sure whether your browser has this capability, you should check with the software manufacturer or your Internet Service Provider.

Effect of Policy

This Privacy Policy may be reviewed and revised from time to time to take account of new laws and changes to our operations and practices. The Asciano Group reserves the right to modify or amend this Privacy Policy at any time. We may notify you about changes to this Privacy Policy by publishing an updated version on our website

Enquiries

If you have any questions about privacy-related issues please contact our office:

Asciano Limited
Level 6, 15 Blue Street
NORTH SYDNEY NSW 2061.
Ph: (02) 8484 8000

Email: info@asciano.com.au

Date of publication –3 August 2011.